Matomo Custom Reports are taking more than 24 hours after they have been generated

Matomo Reports are taking more than 24 hours after they have been generated, even tho we set up Cron job.
Whats the process to get custom reports that are 1 to 6 months back in time.
I have invalidated reports using plug in and set up cron job that runs every hour.

Can you suggest a way forwadr?

Hi Mohnish,

If you are on Matomo 4 the data 6 months old will automatically be processed. Depending on how much data and reports you have this will take some time to complete. Until the archiving has caught up the reports will continue to process. How far back did you invalidate?

Thanks,

Hi Jason,
I want to get reports 1 year back, can you suggest a way forwarD?

Thanks!
Mohnish

Hi Mohnish,

You could install this plugin https://plugins.matomo.org/InvalidateReports and invalidate as far back as you like. These will then be processed again on the next archive run.

Thanks,