I am new to Matomo and installed it on our Plesk server. I created a subdomain for it. It seems to work well, first statistics are shown and looking good for me. BUT: Everytime I open the Matomo settings, i can’t open my Matomo website anymore. All browsers show “Error: Connection failed”. And its not only this subdomain, all other domains on the same server have the same problem. They are all not reachable anymore. I think it has to do with the system check. It shows the following results (i am german and try to translate them):
- data integrity
- setup cron
- browser and auto archiving is activated
- database skills
- max. packet size
- forced SSL connection
This only affects my computer and the others in our network. With my smartphone (wlan deactivated) i can still browse the domains of our server. Other computers outside of our company network can see our websites without any problems.
It takes a long, random time until I can visit the sites again. But as soon as I open the matomo settings again, this problem occurs anew.
I hope anyone can help me.
Thank you very much.