Matomo Analytics 5.1.0 Warning - Please report this message in the Matomo forum

sebastian.hoebler · June 21, 2024, 8:49am

Hello,

I got this Warning in my Matomo Dashboard and I reported as asked for:

WARNING: /plugins/ProfessionalServices/Widgets/PromoCustomReports.php(43): Warning - Undefined array key "displayName" - Matomo 5.1.0 - Please report this message in the Matomo forums: https://forum.matomo.org (please do a search first as it might have been reported already) (Module: ProfessionalServices, Action: promoCustomReports, In CLI mode: false)

Furthermore I recognized that I no a plugins, premium features or themes selectable in the “Marketplace”.

Have others also experienced this warning?

Probably I made a mistake during the update to Matomo 5.1.0?

BR,
Sebastian

robertovallone · July 25, 2024, 3:06pm

I’m encountering the identical problem after upgrade to 5.1.0
Did somebody find a way to fix this?

heurteph-ei · August 1, 2024, 9:18pm

Hi @robertovallone, @sebastian.hoebler
Did you try to reinstall all files? (just copy/past them again)
Did you try to manually update the database? $ ./path/to/matomo/console core:update

sebastian.hoebler · August 2, 2024, 7:25am

Hi @Phillip,
In fact, a reinstall of all files fixed the problem. I can now use Matomo to its full extent again.

Best regards,
Sebastian

robertovallone · August 5, 2024, 6:56am

Thank you very much, @heurteph-ei. My Matomo is installed through docker; I removed older images and reinstalled the new ones. Now it is fully functional.

moritz.ngo · August 9, 2024, 10:04am

Hi, I reinstalled all files, but the issue still is persisted for my instance. To reproduce, simply visit the Funnels/Overview page.

Here’s the System Check output:

Click to view System Check

Mandatory checks

PHP version >= 7.2.5:

8.2.18

PDO extension:

PDO\MYSQL extension:

MYSQLI extension:

Other required extensions:

zlib json filter hash session

Required functions:

debug_backtrace eval hash gzcompress gzuncompress pack

Required PHP configuration (php.ini):

session.auto_start = 0 max_execution_time = 0 OR = -1 OR >= 30

Directories with write access:

$DOC_ROOT/tmp $DOC_ROOT/tmp/assets $DOC_ROOT/tmp/cache $DOC_ROOT/tmp/climulti $DOC_ROOT/tmp/latest $DOC_ROOT/tmp/logs $DOC_ROOT/tmp/sessions $DOC_ROOT/tmp/tcpdf $DOC_ROOT/tmp/templates_c

Directories with write access for Tag Manager:

$DOC_ROOT/js

Optional checks

Required Private Directories:

All private directories are inaccessible from the internet.

Recommended Private Directories:

All private directories are inaccessible from the internet.

File integrity:

64-bit PHP Binary:

Tracker status:

Memory limit:

512M

Time zone:

Open URL:

curl

PageSpeed is turned off:

GD > 2.x + FreeType (graphics):

Other extensions:

json libxml dom SimpleXML openssl

Other functions:

shell_exec set_time_limit mail parse_ini_file glob gzopen md5_file

Filesystem:

Set up Cron - Managing processes via CLI:

Ok

Last Successful Archiving Completion:

The archiving process completed successfully 00:02:36 ago.

Database abilities:

UTF8mb4 charset LOAD DATA INFILE CREATE TEMPORARY TABLES Changing transaction isolation level

Max Packet Size:

Warning: It is recommended to configure a ‘max_allowed_packet’ size in your MySQL database of at least 64MB. Configured is currently 16MB.

Forced SSL Connection:

Geolocation:

geoip2php (continent_code, continent_name, country_code, country_name, region_name, city_name, lat, long)

Update over HTTPS:

Mobile Messaging SMS Provider:

not configured

Writable JavaScript Tracker (“/matomo.js”):

Informational results

Matomo Version:

5.1.0

Matomo Update History:

5.1.0,

Matomo Install Version:

5.1.0

Latest Available Version:

0

Is Git Deployment:

0

PHP_OS:

FreeBSD

PHP_BINARY:

/usr/local/sbin/php-fpm

PHP SAPI:

fpm-fcgi

Timezone Version:

2024.1

PHP Timezone:

UTC

PHP Time:

1723198592

PHP Datetime:

2024-08-09 10:16:32

PHP INI max_execution_time:

240

PHP INI post_max_size:

50M

PHP INI max_input_vars:

1500

PHP INI zlib.output_compression:

Curl Version:

8.7.1, OpenSSL/3.0.13

Suhosin Installed:

0

DB Prefix:

matomo_

DB Charset:

utf8mb4

DB Adapter:

PDO\MYSQL

MySQL Version:

10.11.7-MariaDB-log

Num Tables:

49

Browser Segment Archiving Enabled:

1

Development Mode Enabled:

0

Internet Enabled:

1

Multi Server Environment:

0

Auto Update Enabled:

1

Custom User Path:

0

Custom Include Path:

0

Release Channel:

latest_stable

Plugins Activated:

API, Actions, Annotations, BulkTracking, Contents, CoreAdminHome, CoreConsole, CoreHome, CorePluginsAdmin, CoreUpdater, CoreVisualizations, CoreVue, CustomDimensions, CustomJsTracker, Dashboard, DevicePlugins, DevicesDetection, Diagnostics, Ecommerce, Events, Feedback, GeoIp2, Goals, Heartbeat, ImageGraph, Insights, Installation, Intl, IntranetMeasurable, JsTrackerInstallCheck, LanguagesManager, Live, Login, Marketplace, MobileMessaging, Monolog, Morpheus, MultiSites, Overlay, PagePerformance, PrivacyManager, ProfessionalServices, Proxy, Referrers, Resolution, RssWidget, SEO, ScheduledReports, SegmentEditor, SitesManager, TagManager, Tour, Transitions, TwoFactorAuth, UserCountry, UserCountryMap, UserId, UserLanguage, UsersManager, VisitFrequency, VisitTime, VisitorInterest, VisitsSummary, WebsiteMeasurable, Widgetize

Plugins Deactivated:

DBStats, MobileAppMeasurable

Plugins Invalid:

Server Info:

nginx/1.24.0

Had visits in last 1 day:

1

Had visits in last 3 days:

1

Had visits in last 5 days:

1

Archive Time Last Started:

2024-08-09 10:13:08

Archive Time Last Finished:

2024-08-09 10:13:54

User Agent:

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36