Matomo 3.9.0 Errors

(Roman) #1

after auto upgrading to 3.9 in dashboard matomo

JSON.parse Error: "SyntaxError: Unexpected end of JSON input" in:

init @ index.php?module=Proxy&action=getCoreJs&cb=cff481c228a6d710970f4318d7abab8a:2774

not working:

  • schedule of last visits,
  • map of visits,
  • fonts in Russian are displayed incorrectly. Question marks show

(Lukas Winkler) #2


Can you please delete everything in the /tmp directory? It seems like the JS hasn’t been generated correctly.

(Roman) #3

now try to empty the folder /tmp

(Roman) #4

delete everything? I have files in my temp folder:

  • .htaccess
  • index.php

and other folders

(Roman) #5

cleaned. still a mistake

(Lukas Winkler) #6


It should be enough to delete everything in the assets folder.

But every file in /tmp can be regenerated.

(Roman) #7

it didn’t help. Error is not missing

(Lukas Winkler) #8

In that case check the PHP error log for errors and try to open the index.php?module=Proxy&action=getCoreJs file directly, to see if there is anything in it.

And to be safe, also check if there is disk space left on the server.

(Roman) #9

the file opens
see the php logs

(Roman) #10

here is what I found

WARNING: /var/www/html/core/DataTable/Renderer/Console.php(152): Notice - Array to string conversion - Matomo 3.9.0 - Please report this message in the Matomo forums: (please do a search first as it might have been reported already)

(Roman) #11

never found a solution to the problem. Tell me?

(Roman) #12

After the last update everything worked