Marketplace plugins - multiple license keys

Plugins & Platform
1

Good morning,

I have a question about the marketplace plugin licenses. Situation is:

Common instance for all teams.
Team A: marketplace account A - license key A
Team B: marketplace account B - license key B

Teams have different marketplace accounts for payment reasons.

If we apply the license key B it deactivates license key A and viceversa. Can’t both be applied? Do we need to use a single marketplace account? Is it possible to import a license key in a marketplace account?

Thank you,

2

Hi @GuillermoGonzalez
As the licensing is per user, I think you may merge the subscriptions (and you could probably get some discounts, as 2 licenses for 4 users is more expensive than 1 license for 15 users!).
Contact support at matomo dot org to see how to proceed.

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