after upgrade to 2.14.1 log-analytics isn’t working anymore. I always get an HTTP Error 500 when trying to import.
2015-07-17 13:33:39,299: [INFO] Error when connecting to Piwik: HTTP Error 500: Internal Server Error
2015-07-17 13:33:39,674: [INFO] Max number of attempts reached, server is unreachable!
Fatal error: HTTP Error 500 Internal Server Error, response: {"status":"error","tracked":0,"invalid"
:0}
Same for me. After upgrading to 2.14.1 the tracker stopped working. Tried a fresh install and got this error during the system check:
500
GET request to piwik.php failed. Try whitelisting this URL from HTTP Authentication and disable mod_security (you may have to ask your webhost).
After making this change, restart your web server.
Nothing changed on the web server. I have an older version of Piwik still running for a different website on the same server which works fine.
Tried to install 2.13.1 but failed probably because of a database upgrade.
I’m new to piwik. I get the same error upon installation.
Sys: centos7, stock php 5.4.16, stock mariaDB
snip...
Directories with write access /var/www/xyz/piwik/tmp
/var/www/xyz/piwik/tmp/assets
/var/www/xyz/piwik/tmp/cache
/var/www/xyz/piwik/tmp/climulti
/var/www/xyz/piwik/tmp/latest
/var/www/xyz/piwik/tmp/logs
/var/www/xyz/piwik/tmp/sessions
/var/www/xyz/piwik/tmp/tcpdf
/var/www/xyz/piwik/tmp/templates_c
/var/www/xyz/piwik/config
Optional
File integrity
Tracker status 500
GET request to piwik.php failed. Try whitelisting this URL from HTTP Authentication and disable mod_security (you may have to ask your webhost).
After making this change, restart your web server.
and the corresponding error.log:
[Tue Jul 21 14:49:47.998124 2015] [:error] [pid 14994] [client 8.8.8.8:23180] PHP Fatal error: Uncaught exception 'Exception' with message 'The configuration file {/var/www/xyz/piwik/config/config.ini.php} has not been found or could not be read.' in /var/www/xyz/piwik/core/Application/Kernel/EnvironmentValidator.php:64\nStack trace:\n#0 /var/www/xyz/piwik/core/Application/Kernel/EnvironmentValidator.php(45): Piwik\\Application\\Kernel\\EnvironmentValidator->checkConfigFileExists('/var/www/airits...', false)\n#1 /var/www/xyz/piwik/core/Application/Environment.php(185): Piwik\\Application\\Kernel\\EnvironmentValidator->validate()\n#2 /var/www/xyz/piwik/core/Application/Environment.php(94): Piwik\\Application\\Environment->validateEnvironment()\n#3 /var/www/xyz/piwik/piwik.php(56): Piwik\\Application\\Environment->init()\n#4 {main}\n thrown in /var/www/xyz/piwik/core/Application/Kernel/EnvironmentValidator.php on line 64, referer: https://www.xyz.de/piwik/