Live stream video data not collecting


(Raghavendra Kondapalli) #1

hi,

Problem:
1.we are using Live stream video and its not collecting data
2.for testing we used normal mp4 video it’s working fine.

we are looking for help on Live Steam, and we are a premium user, if everything is going well we are ready to take Enterprise version

Test URL: http://players-saranyu.s3.amazonaws.com/saranyu_players_demo/gacustom/index-new-skin.html

Screenshot not attached u can test it from above URL.

We purchased Media analytics plugin, please help me with this

Our email id: raghav@saranyu.in

Thank you


(Jason) #2

Hi Raghavendra,

I have replied to your email in support. Please follow us up there.

Thanks