Hello!
After I updated Piwik from 2.16.0 to 2.17.0 (manual update) I get an error
License missing
You are using the following plugins without a license: CustomOptOut.
To resolve this issue either update your license key, get a subscription now or deactivate the plugin.
View your plugin subscriptions.
I don’t know how to get rid of this error. The plugin CustomOptOut is free available, so how can I get a subscription for it?
I already created an accout in the Marketplace, found my license key and entered it in Piwik. but the error is still there.
Sometimes developer build in a filecheck for the relevant license file in this case the gpl-3.0.txt file.
Is it still there? Should be in the package here: /misc/gpl-3.0.txt
This is just a guess.
As for the license itself it is normally free to use but it is also free to sell.
Can maybe someone test a change in plugins/Marketplace/Api/Client.php and replace in line 278 the code $result = $this->cache->fetch($cacheId); with $result = false; ? Does it still occur then?
Maybe also someone could allow us to debug this issue on your server? If so, please leave a comment and send us an email to hello at piwik.org
Also can you maybe access the Marketplace via “Administration => Marketplace” and let me know which plugins appear under “Paid plugins”?
License missing
You are using the following plugins without a license: cacheBuster.
To resolve this issue either update your license key, get a subscription now or deactivate the plugin.
View your plugin subscriptions.
Piwik 2.17.1 is running on HE server with PHP-5.6.
I already created an account in the Marketplace, found my license key and entered it in Piwik. but the error is still there.
Can maybe someone test a change in plugins/Marketplace/Api/Client.php and replace in line 278 the code $result = $this->cache->fetch($cacheId); with $result = false; ? Does it still occur then?
Yes, red message on top of page still occurs if accessing ‘Administration’
Also can you maybe access the Marketplace via “Administration => Marketplace” and let me know which plugins appear under “Paid plugins”?
Seems to be all available plugins free/ paid listed, same list as free plugins.