Issue with MaxMind GeoIP Database

Support & Bugs
1

I purchased and downloaded the MaxMind GeoIP City United States with World Countries Database.

I installed the binary file into the misc directory but Piwik reports that it’s broken. I haved downloaded it twice with the same result. The lite database works correctly.

Error message:
Piwik tried checking the location of a known IP address (194.57.91.215), but your server returned ‘Unknown, Unknown, FR’. If this provider were configured correctly, it would return ‘Besançon, A6, FR’.

2

Have you removed non city DB ? are you using PHP or PECL driver?

3

I talked with Maxmind and they said the error was because Piwik was looking for cities outside the US which weren’t in the file I purchased so I just upgraded to the whole world with cities file.