Issue with Matomo Tag Manager debug mode

Tag Manager
1

Hi everyone,

I can’t get the preview mode of Matomo Tag Manager to work. I have looked at this page : https://matomo.org/faq/tag-manager/why-is-debug-console-not-loading-for-me/

Cookies are allowed, the container with the right script is implemented (live), and I don’t use pop-up blockers on my browsers. Have you any idea why ? The website is https://www.leviia.com/

I don’t understand what could be wrong.

Thanks in advance

2

Bonjour @jmante

  • Is there any error in the browser console?
  • What is the tracking bootstrap? (don’t forget to obfuscate sensitive data, like server names, etc.)
  • Did you activate the debug mode on Matomo?
  • How did you try to activate the debug mode in your browser?
  • Is there no page redirection while trying to debug?
  • Does your application change the url address (in some SPA, the application can update it and then the debug mode won’t launch)?
3

Hello Philippe,

Thank you very much for your answer. Indeed, there was a console error informing me that there was a space that had slipped in a place in the code snippet, preventing it from working.

It is now fixed.

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