Hi,
I’ve downloaded and installed the Matomo plugin onto one of our websites. It activates fine but takes me to a system report page. I’ve spoken to my developer who states they have checked all permissions and everything is fine, and it is using plugin features pretty much every plugin uses like creating files and folders and registering database tables.
The report it is giving me is below.
Any assistance would be appreciated!
# Errors
* Error Config exists and is writable.: No ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" Config does not exist. Config is not readable. Config is not writable. )
* Error DB tables exist: No (Some tables may be missing: wp_matomo_access, wp_matomo_archive_invalidations, wp_matomo_brute_force_log, wp_matomo_changes, wp_matomo_goal, wp_matomo_locks, wp_matomo_log_action, wp_matomo_log_conversion, wp_matomo_log_conversion_item, wp_matomo_log_link_visit_action, wp_matomo_log_profiling, wp_matomo_log_visit, wp_matomo_logger_message, wp_matomo_option, wp_matomo_plugin_setting, wp_matomo_privacy_logdata_anonymizations, wp_matomo_report, wp_matomo_report_subscriptions, wp_matomo_segment, wp_matomo_sequence, wp_matomo_session, wp_matomo_site, wp_matomo_site_setting, wp_matomo_site_url, wp_matomo_tracking_failure, wp_matomo_twofactor_recovery_code, wp_matomo_user, wp_matomo_user_dashboard, wp_matomo_user_language, wp_matomo_user_token_auth, wp_matomo_tagmanager_container, wp_matomo_tagmanager_container_release, wp_matomo_tagmanager_container_version, wp_matomo_tagmanager_tag, wp_matomo_tagmanager_trigger, wp_matomo_tagmanager_variable)
# Matomo
* Matomo Plugin Version: 4.10.0
* Error Config exists and is writable.: No ("$abs_path/wp-content/uploads/matomo/config/config.ini.php" Config does not exist. Config is not readable. Config is not writable. )
* Warning JS Tracker exists and is writable.: No ("$abs_path/wp-content/uploads/matomo/matomo.js" JS Tracker does not exist. JS Tracker is not readable. JS Tracker is not writable. )
* Plugin directories: Yes ([{"pluginsPathAbsolute":"$abs_path\/wp-content\/plugins\/matomo\/plugins","webrootDirRelativeToMatomo":"..\/"}])
* Tmp directory writable: Yes ($abs_path/wp-content/cache/matomo)
* Matomo Blog idSite: No
* Matomo Install Version: No
## Endpoints
* Matomo JavaScript Tracker URL: ($home_url/core/wp-content/plugins/matomo/app/matomo.js)
* Matomo JavaScript Tracker - WP Rest API: ($home_url/wp-json/matomo/v1/hit/)
* Matomo HTTP Tracking API: ($home_url/core/wp-content/plugins/matomo/app/matomo.php)
* Matomo HTTP Tracking API - WP Rest API: ($home_url/wp-json/matomo/v1/hit/)
## Crons
* Server time: 2022-07-21 09:03:32
* Blog time: 2022-07-21 10:03:32 (Below dates are shown in blog timezone)
* Sync users & sites: Next run: Unknown ( Last started: Unknown. Last ended: Unknown. Interval: daily)
* Archive: Next run: Unknown ( Last started: Unknown. Last ended: Unknown. Interval: hourly)
* Update GeoIP DB: Next run: Unknown ( Last started: Unknown. Last ended: Unknown. Interval: matomo_monthly)
## Matomo Settings
* Track mode: disabled
* Track codeposition: footer
* Track api endpoint: default
* Track js endpoint: default
## Logs
* None:
# WordPress
* Home URL: $home_url
* Site URL: $home_url/core
* WordPress Version: 5.8.4
* Number of blogs: 1
* Multisite Enabled: No
* Network Enabled: No
* WP_DEBUG: No
* WP_DEBUG_DISPLAY: Yes
* WP_DEBUG_LOG: No
* DISABLE_WP_CRON: -
* FORCE_SSL_ADMIN: Yes
* WP_CACHE: No
* CONCATENATE_SCRIPTS: -
* COMPRESS_SCRIPTS: -
* COMPRESS_CSS: -
* ENFORCE_GZIP: -
* WP_LOCAL_DEV: -
* WP_CONTENT_URL: $home_url/core/wp-content
* WP_CONTENT_DIR: $abs_path/wp-content
* UPLOADS: -
* BLOGUPLOADDIR: -
* DIEONDBERROR: -
* WPLANG: -
* ALTERNATE_WP_CRON: -
* WP_CRON_LOCK_TIMEOUT: 60
* WP_DISABLE_FATAL_ERROR_HANDLER: -
* MATOMO_SUPPORT_ASYNC_ARCHIVING: -
* MATOMO_TRIGGER_BROWSER_ARCHIVING: -
* MATOMO_ENABLE_TAG_MANAGER: -
* MATOMO_SUPPRESS_DB_ERRORS: -
* MATOMO_ENABLE_AUTO_UPGRADE: -
* MATOMO_DEBUG: -
* MATOMO_SAFE_MODE: -
* MATOMO_GLOBAL_UPLOAD_DIR: -
* MATOMO_LOGIN_REDIRECT: -
* Permalink Structure: /news/%postname%/
* Possibly uses symlink: No
* Upload base url: $home_url/core/wp-content/uploads
* Upload base dir: $abs_path/wp-content/uploads
* Upload url: $home_url/core/wp-content/uploads/2022/07
* Custom upload_path:
* Custom upload_url_path:
* Compatible content directory: Yes
# WordPress Plugins
* Advanced Custom Fields: Star Rating Field: 1.0.2
* Advanced Custom Fields: Table Field: 1.3.14
* Advanced Custom Fields PRO: 5.10.2
* Category Order and Taxonomy Terms Order: 1.5.7.7
* Defender Pro: 2.6.0 (Network enabled)
* Gravity Forms: 2.5.16
* Hummingbird Pro: 3.1.1 (Network enabled)
* Inspired Enviroplugin: 1.0.0
* Matomo Analytics - Ethical Stats. Powerful Insights.: 4.10.0
* Post Types Order: 1.9.5.7
* Premmerce Permalink Manager for WooCommerce: 2.3.3
* Rank Math SEO: 1.0.72
* Rearrange Woocommerce Products: 2.3.6
* Smash Balloon Instagram Feed: 2.9.3.1
* Smush Pro: 3.9.0
* WooCommerce: 5.7.2
* WPMU DEV Dashboard: 4.11.14 (Network enabled)
* Active Plugins: 17 (gravityforms acf-star-rating-field-master advanced-custom-fields-pro advanced-custom-fields-table-field inspired-enviroplugin instagram-feed matomo post-types-order rearrange-woocommerce-products seo-by-rank-math taxonomy-terms-order woo-permalink-manager woocommerce wp-defender wp-hummingbird wp-smush-pro wpmudev-updates)
* Warning Not compatible plugins: 1 (wp-defender Matomo may work fine when using these plugins but there may be some issues. For more information see https://matomo.org/faq/wordpress/which-plugins-is-matomo-for-wordpress-known-to-be-not-compatible-with/ )
* Theme: inspired-base (inspired-hamilton)
# Server
* Server Info: LiteSpeed
* PHP OS: Linux
* PHP Version: 7.4.30
* PHP SAPI: litespeed
* PHP Binary Name: lsphp
* PHP Error Reporting: 0 After bootstrap: 0
* Timezone: UTC
* WP timezone: Europe/London
* Locale: en_GB
* User Locale: en_GB
* Memory Limit: 256M (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
* WP Memory Limit: 40M
* WP Max Memory Limit: 256M
* Timezone version: 2022.1
* Time: 1658394212
* Max Execution Time: 120
* Max Post Size: 512M
* Max Upload Size: 536870912
* Max Input Vars: 8000
* Disabled PHP functions: Yes (system,system_exec,symlink,shell,shell_exec,exec,passthru,escapeshellarg,escapeshellcmd,proc_close,proc_open,ini_alter,dl,show_source,proc_get_status,proc_nice,proc_terminate,highlight_file,define_syslog_variables,posix_uname,posix_getpwuid,apache_child_terminate,posix_kill,posix_mkfifo,posix_setpgid,posix_setsid,posix_setuid,ini_restore,inject_code,define_syslog_variables,apache_setenv,eval,phpAds_XmlRpc,phpAds_remoteInfo,phpAds_xmlrpcEncode,phpAds_xmlrpcDecode,xmlrpc_entity_decode)
* zlib.output_compression is off: Yes
* Curl Version: 7.71.0, OpenSSL/1.1.1d
* Suhosin installed: No
# Database
* MySQL Version: 10.3.35
* Mysqli Connect: Yes
* Force MySQL over Mysqli: No
* DB Prefix: wp_
* DB CHARSET: utf8
* DB COLLATE:
* SHOW ERRORS: No
* SUPPRESS ERRORS: No
* Uses Socket: No
* Uses IPv6: No
* Matomo tables found: 0
* Error DB tables exist: No (Some tables may be missing: wp_matomo_access, wp_matomo_archive_invalidations, wp_matomo_brute_force_log, wp_matomo_changes, wp_matomo_goal, wp_matomo_locks, wp_matomo_log_action, wp_matomo_log_conversion, wp_matomo_log_conversion_item, wp_matomo_log_link_visit_action, wp_matomo_log_profiling, wp_matomo_log_visit, wp_matomo_logger_message, wp_matomo_option, wp_matomo_plugin_setting, wp_matomo_privacy_logdata_anonymizations, wp_matomo_report, wp_matomo_report_subscriptions, wp_matomo_segment, wp_matomo_sequence, wp_matomo_session, wp_matomo_site, wp_matomo_site_setting, wp_matomo_site_url, wp_matomo_tracking_failure, wp_matomo_twofactor_recovery_code, wp_matomo_user, wp_matomo_user_dashboard, wp_matomo_user_language, wp_matomo_user_token_auth, wp_matomo_tagmanager_container, wp_matomo_tagmanager_container_release, wp_matomo_tagmanager_container_version, wp_matomo_tagmanager_tag, wp_matomo_tagmanager_trigger, wp_matomo_tagmanager_variable)
* Matomo users found: table not exists
* Matomo sites found: table not exists
* Required permissions: OK
# Browser
* Browser: (Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36)