Is there any way to install an older version of a plugin?

Premium Features
1

Hi!

As I actually encountered problems with the recent update of the Sessiond & Heatmap Recording Plugin, I am wondering if there is any way to install an older version of the plugin!?

Regards,
Markus

2

Maybe contact support regarding it, the email is here:

email support
email support1785×598 60.8 KB

3

Thanks, tried this already. Maybe I will try also reinstalling everything. I uninstalled and reinstalled the plugin already, this did not help, will try reinstalling matomo as well.

4

I guess if you can re-download the older version, you can upload it in plugins folder, unarchive, and activate it after that.

5

Yes, but I don’t know where I can download an older version of this plugin.

6

Hi @markusdus
As this concerns premium plugin, you have to contact the support team by email.
Also, if there is a problem, I think the best would be to solve the problem instead of downgrade…

7

Hi @markusdus ,

We have this issue escalated to our devs, will post once an update is provided

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