Intranet login problem

Hello to everyone,
I just have installed Piwik in a LAN server.
The server where piwik is installed has the ip, my computer IP is
When I try to login from my PC I get just an black page, when I access Piwik from the browser on the server everything looks okay.

Could someone help me with this issue?!

Hi there, maybe this helps? I get 'Oops... there was a problem during the request.' or 'Internal Server Error' or '500 error' or the 'White screen of death'. How do I proceed? - Analytics Platform - Matomo

Somehow I managed to fix this problem. It was a coincidence that I made a View Page source and read this text, even it was to visible on the browser. This may be a little bug. An interesting thing is that I and my colegues are using the application form Albania and Piwik says that the visitors are from USA. It looks strage to me!

Warning: You are now accessing Piwik from, but Piwik has been configured to run at this address: http://46.xx3.xx2.xx1/xxx/modules/piwik/index.php.

Click here to access Piwik safely and remove this warning. You may also want to contact your Piwik administrator and notify them about this issue (click here to email).

How do I fix this problem and how do I login again?
The Piwik Super User can manually edit the file piwik/config/config.ini.php
and add the following lines:

[General]trusted_hosts[] = ""
After making the change, you will be able to login again.

You may also disable this security feature (not recommended). To do so edit config/config.ini.php and add:

1 Like

Hi klausveliu,

Do you know where piwik/config/config.ini.php is located at? I installed Matomo using Docker and have the same issue as you. It is the last step before I can access the dashboard. I installed Matomo on my Mac.