Install password error


(jimfre) #1

I have the latest version of piwik. After uploading to server and trying to run installation process Piwik reports cannot connect to database with password ‘Yes’. I have entered in my password to be used (same one as I use to login to phpmyadmin for this database) and piwik reports cannot connect with password ‘YES’. The install procedure appears to be ignoring the password I have entered into the password box. How do I get through this install step?

What is going on here?


(Mariusz) #2

Hi Jimfre,

make sure that you’re using the correct password for the corresponding database.
Usually there is a user assigned to each database.

Afaik MySQL stores user passwords case sensitive.
Check also if your password is really Yes or maybe yes.

Hope that helps.

BR, Mariusz


(jimfre) #3

[quote=Mariusz @ Apr 5 2010, 01:56 PM]Hi Jimfre,

make sure that you’re using the correct password for the corresponding database.
Usually there is a user assigned to each database.

Afaik MySQL stores user passwords case sensitive.
Check also if your password is really Yes or maybe yes.

Hope that helps.

BR, Mariusz[/quote]

Thank you. The user text box on this install screen is not referring to my phpmyadmin login username, but the actual database user. I changed the info accordingly and indeed I got through this step successfully. WHew!

Thanks again!