Install faild


(terorcops) #1

hello,

i whant to install piwik. I upload the files an i whant to open the installation

than i get this error:
Error: Unable to mkdir /srv/www/vhosts/XXXmydomain.de/httpdocs/piwik/tmp/sessions

I hope you can help me. And sorry for my bad english.

best regards from Germany


(vipsoft) #2

The web server doesn’t have write access to the tmp folder. chmod it to 777. Install Piwik, letting the web server create the tmp subfolders (tmp/cache, tmp/templates_c, tmp/latest, and tmp_sessions). Once Piwik has been installed, change the permission on the tmp folder back to what it was originally.