Import data GA4 gets killed over and over (WordPress GA Importer)

The import of the GA4 data gets killed. No single import is done. The import starts, gets status ‘ongoing’ and is killed after a few minutes.

Error message: no message


  • Matomo for WordPress version 4.14.2
  • Google Analytics Importer (Matomo Plugin) version 4.6.4

Server info:

  • PHP time limit: 300
  • max input time: 600

I tried recreating the API (and reimported the json file), but no luck.
It does work for two other sites. I can’t figure out why it won’t work for this site.

I hope you can help me out.

Hey , I am also facing this issue .

Irritating, right?

Do you use the same versions of the plugins? And import GA4? Same PHP time limit and max input time?