Images and Icons don't display anymore

Support & Bugs
1

Hello,

I moved Matomo (on Premise) to another vm. It works well. But since this migration, images and icons don’t display anymore
Have you got an idea ?
Best Regards

2

I encountered a similar problem with my local installation. It turned out that it didn’t work with Firefox only. With Chrome everything worked well.

The problem seems to be the CORS policies in Firefox. This is on by default and requires the header Access-Control-Allow-Origin to be set to *. If it contains some URL (usually the full URL pointing to the object to load) it doesn’t work with Firefox. This can be disabled in Firefox but is not recommended.

A.T.

3

Thanks A.T.

It turns out, in my case, that it was a problem of permissions. Apache doesn’t handle the rights in the same way on the different vm.

Best Regards