How to find key to piwik?


(Erward) #1

I am using piwik since a lot of years.
Now I have the problem that I do not have access to my piwik account.
The password is lost.
What can I do?
I am able to arrive my server any more to search or to overwrite anything.
Many greetings
and thanks for help
Georg


(Fabian Dellwing) #2

https://matomo.org/faq/how-to/faq_191/


(Erward) #3

Hi,
thank You for Your help.
This way was already not successful.
But on the way by trying I found the real dates and now have access anymore…
Now I will find a way to update my old piwik…
Many greetings
Georg


(Fabian Dellwing) #4

Glad you were able to sort it out. Just being curios, what’s your native language, because your English is really hard to read.