How long for stats to update/appear?

Support & Bugs
1

Hi,

I’ve added a javascript tracking code a site on a different server and it’s been over an hour now and there is still no data in any of the tables and whenever I try to go outside of the Overview for that site I get the “Opps! There was an error requesting the data”. I’ve copied the code EXACTLY and placed it directly above the tag but nothing seems to work EXCEPT the Live visitors widget.

What am I doing wrong?

Best Regards,
Tom :slight_smile:

2

you should enable auto archiving on your Piwik: http://piwik.org/docs/setup-auto-archiving/

probably the archiving takes too long and is timing out in the browser.