How do i delete a website from matomo cloud?

Knowledge base
1

Ive been following the knowledge base advice on how to delte website data as per :slight_smile: https://matomo.org/faq/how-to/faq_73/

The documentation is referring to deleting a website entirely from the platform. However i could personally not find such an option.

How do i delete a website from matomo cloud?

2

Hi @Alexander_Kozlovsky

The FAQ you linked to is specifically for deleting all of the data for a specific website. These steps are usually only performed if you want to delete the data without deleting the entire site.

For deleting an individual site you can follow the steps in our FAQ here: https://matomo.org/faq/how-to/create-and-manage-websites/#update-and-delete-websites

If you want to delete just the data for a site as mentioned in the FAQ you linked to, then you would need to reach out to our Cloud support mailbox at support(at)matomo.cloud

You can also alternatively delete some or all data for a site using the GDPR Privacy tools: https://matomo.org/faq/how-to/how-do-i-delete-rows-of-a-report-and-specific-visits-to-clean-up-some-of-the-reporting-data/

I trust this information will be useful to you.
Kind Regards,

3

I had the same confusion before. The delete option isn’t always easy to find in the Matomo Cloud dashboard. You may need to check the website management settings or contact Matomo support if it’s not visible.

4

Thanks for sharing this solution. I had a similar question about removing a site from Matomo Cloud, and your explanation really helps clarify the difference between deleting a website and just deleting its data. Sometimes the options in the dashboard can be a bit confusing for new users. It’s good to know that you can manage or delete websites from the administration settings, or contact cloud support if you only want to remove specific data This will definitely help others facing the same issue.