How can we perform Analysis on multiple KPIs for users who dropped a form versus those who completed (time per page, page visited, number of clicks, average session duration etc.)

General questions
1

Hello,
I am trying to compare data for various KPIs in terms of users who dropped vs converted.

Action: I tried to implement segments using form conversion = 0 and another segment for form conversion = at least = 1, and then applied these segments separately on a specific form data.

Output: the form conversion = 0 does not show any results and shows zero in all insights. However the form conversion= 1 , still shows the data but contains users with 0 conversions.

Please guide for the issue,

Thanks