High counts of unknown OS and Mozilla 4.0


(factory) #1

Hi
i tested piwik for one week now and i have extreme high counts of unknown OS from the beginning on.
round about 65 % are diplayed as unknown.
another strange count i found in the browser-view.
here “mozilla 4.0” takes about 65% of all visitor browsers.

obviously something seems to be wrong here, but i could not figure it out.

has somebody similar problems oder does even know a sollution?

thx


(robocoder) #2

It could be an OS we’re not detecting. Another possibility is some bot scraping your site.

Look through your server logs.


(browe) #3

[quote=robocoder @ Jan 15 2009, 10:30 PM]It could be an OS we’re not detecting. Another possibility is some bot scraping your site.

Look through your server logs.[/quote]

Are you suggesting running webalizer in addition to piwik to validate things like this, considering the software is ‘new’?


(robocoder) #4

No, I’m saying there isn’t enough information for I or anyone else to diagnose what may or may not be an anomaly.


(Matthieu Aubry) #5

please copy paste rows from your piwik_log_visit table, when config_browser is UNK and you believe Piwik should have detected the right OS. This will help us finding out what the issue is. thanks!