Heatmaps plugin is crashing

Has anyone experienced problems with the plugin heat maps? Sometimes the collected data disappear and it shows zero samples even if the heatmap was created a while ago.

Hi Niklas,

Is this on a self hosted or cloud instance?

Thanks

It is on a self hosted instance.

Hi Niklas,

This is unusual and not something we have heard of before. Does the data reappear again? Or once it is gone you do not see it again?

Thanks,