When installing Heatmap & Session Recording plugin we get message that it’s not compatible with Matomo 3.8.0 This issue is not mentioned anywhere on site.
I guess, someone missed pressing the button there. Does this issue still exist?
Still not working. We tried it on differnt servers. Each time same result
It should definitely be compatible @Jona_Burgdorffer
Could you email us at shop (at) innocraft.com about this? Can you maybe also double check that a license key is entered for the plugin in “Admin => Marketplace”?
you were right. The developer had not entered key correctly. Txs.
Ps. Might be useful to tweak error message in this case.