Heatmap & Session Recording not compatible with Matomo 3.8.0?


(Jona Burgdorffer) #1

When installing Heatmap & Session Recording plugin we get message that it’s not compatible with Matomo 3.8.0 This issue is not mentioned anywhere on site.


(Fabian Dellwing) #2

I guess, someone missed pressing the button there. Does this issue still exist?


(Jona Burgdorffer) #3

Still not working. We tried it on differnt servers. Each time same result


(Fabian Dellwing) #4

//cc @Lukas @matthieu @thomas_matomo


#5

It should definitely be compatible @Jona_Burgdorffer

Could you email us at shop (at) innocraft.com about this? Can you maybe also double check that a license key is entered for the plugin in “Admin => Marketplace”?


(Jona Burgdorffer) #6

Hi Thomas,

you were right. The developer had not entered key correctly. Txs.

Ps. Might be useful to tweak error message in this case.