Heatmap plugin only partially rendering page


(Michael K) #1

Hi there,
We love Matomo as a tool and earlier this week acquired the premium plugin for Heatmaps and Session recording. However, it looks like it only captures parts of the page https://www.innoarchitects.ch/
The top part and the footer shows in the heatmap but the content in between is basically missing.
This is is not only the case with the homepage but also all other pages. Any advice?
Thanks a lot for your help.

Michael


(Jason) #2

Hi Michael,

I have had a look at your site, when the heatmap is collected the elements that are faded in are not present so ignored. If possible can you please add the following to your CSS.

.matomoHsr .u-anim-fade
{
opacity: 1!important;
}

This will reveal all elements in the heatmap.

Let me know if you need any further help.