Is there a solution to create heatmaps for tracking popups?
To be more specific, when a visitor clicks the “Create an account” button which is placed in the header of the site, a popup appears on the screen as an overlay over the current page.
I’m interested in creating a heatmap to track the interaction with the popup.
The heatmap should aggregate the clicks and scrolling on the popup across all the pages of the site.
Currently, when creating a heatmap, you can only apply a condition related to Page targeting: URL / Path / URL Parameter.
PS:
These were my first thoughts towards potential solutions:
S1: Define a parameter URL that should be added to the URL of the page where the popup is triggered when the Join button is clicked (EG: Parameter popup=join).
S2: Find a way to use the CSS Selector of the popup in correlation with the heatmap.
Hi @JohnB
As you use a premium plugin (heatmap), I move this topic to Premium plugin category…
I suggest you reach the support team: support at matomo dot org
Heatmap does record popup and it is confirmed during our test, could you please send a request to shop@matomo.org and share your website URL, so that we can investigate further.