Having trouble getting goals working


#1

Hi,

I have piwik installed to my knowledge everything is working well. I can see visitors, there geo location, browser and the referral or search engine including the keyword used.

I can’t however get the goals to work under ecommerce.

To test this out I have used my contact-us page, The URL for this page is

mydomain.com/contact-us

Goal Name: test
Goal is triggered : Visit a given URL (page or group of pages) [X]
where the Page Title: contains: contact
Allow multiple conversions per visit: Allow Goal to be converted more than once per visit [X}
Goal default revenue is: 0

I then click on the link to contact-us via a proxy enabled browser in private to insure I don’t have the opt out tracking cookie.

I go back to piwik and under ‘test’ I see 0 conversions. It never records any clicks?


(Matthieu Aubry) #2

Did you see the “page view” recorded containing “contact” and the goal was not triggered? ARe you sure the page was correctly tracked?