Google Analytics Importer not working for the data part

General questions
1

Hi there,

I just tested the Google Analytics Importer plugin, it imports properly the configuration:

  • property configuration.
  • goals
  • custom variables/dimensions

but when it comes to the import of data the script block. For example when running:
./console googleanalyticsimporter:import-reports --property=UA-54516992-1 --view=92320289 --dates=2019-08-20,2019-08-21
it corresponds to the demo store of Google
it stopped at:
INFO [2019-08-24 11:59:33] 25184 Importing data for GA View 92320289 for date 2019-08-20…
Running archiving for newly imported data…INFO [2019-08-24 12:10:43] 25184 Import for site ID = 38 has not imported any data yet, skipping archive job.
**[Exception] **
**Failed to reach GA after 500 attempts. Restart the import later. **
googleanalyticsimporter:import-reports [–property="…"] [–account="…"] [–view="…"] [–dates="…"] [–idsite="…"] [–cvar-count="…"]
however as previously mentioned the configuration is fine, but no data imported.

I tried as well to import the data of one of my personal website and got the following message:
Running archiving for newly imported data…INFO [2019-08-24 10:31:52] 20450 Import for site ID = 37 has not imported any data yet, skipping archive job.
ERROR [2019-08-24 10:31:52] 20450 Uncaught exception: Error: Cannot access protected property Piwik\Plugins\VisitorInterest\Archiver::$pageGap in /var/www/html/matomo/piwik/plugins/GoogleAnalyticsImporter/Importers/VisitorInterest/RecordImporter.php:28

Stack trace:
#0 /var/www/html/matomo/piwik/plugins/GoogleAnalyticsImporter/Importer.php(333): Piwik\Plugins\GoogleAnalyticsImporter\Importers\VisitorInterest\RecordImporter->importRecords(Object(Piwik\Date))
#1 /var/www/html/matomo/piwik/plugins/GoogleAnalyticsImporter/Importer.php(294): Piwik\Plugins\GoogleAnalyticsImporter\Importer->importDay(Object(Piwik\Site), Object(Piwik\Date), Array, ‘’)

Any ideas of what could be wrong? I am importing the data within my local server http://localhost.

2

Looks like there are some changes to core that weren’t released, there should be a new beta. I’ll ask Matt to release one.

3

Nevermind, Lukas beat me to it.

1 Like
4

@diosmosis
Just noticed it at the same time as you :slight_smile:

In the meantime, this change needs to be applied to fix the error:

diff --git a/plugins/VisitorInterest/Archiver.php b/plugins/VisitorInterest/Archiver.php
index 09a77e2e44..2aa6d69085 100644
--- a/plugins/VisitorInterest/Archiver.php
+++ b/plugins/VisitorInterest/Archiver.php
@@ -21,7 +21,7 @@ class Archiver extends \Piwik\Plugin\Archiver
     const VISITS_COUNT_RECORD_NAME = 'VisitorInterest_visitsByVisitCount';
     const DAYS_SINCE_LAST_RECORD_NAME = 'VisitorInterest_daysSinceLastVisit';
 
-    protected static $timeGap = array(
+    public static $timeGap = array(
         array(0, 10, 's'),
         array(11, 30, 's'),
         array(31, 60, 's'),
@@ -33,7 +33,7 @@ class Archiver extends \Piwik\Plugin\Archiver
         array(15, 30),
         array(30)
     );
-    protected static $pageGap = array(
+    public static $pageGap = array(
         array(1, 1),
         array(2, 2),
         array(3, 3),
5

Sorry about that!
a new beta has now just been released, which should fix the issue?

6

Thank you. It works now, but no idea why for some properties it does not work for me, for others it does.

7

@RonanChardonneau for the properties it doesn’t work for, is there any error output you can see? And what specifically goes wrong?

8

i am also facing this issue in my blog last week