I was running 0.5.4 and everything was working fine. I upgraded to 0.5.5 and now the goal tracking doesn’t work, getting 0 conversions (when I know there are loads of conversions).
I’ve not done or changed anything else.
thanks, Rob
I was running 0.5.4 and everything was working fine. I upgraded to 0.5.5 and now the goal tracking doesn’t work, getting 0 conversions (when I know there are loads of conversions).
I’ve not done or changed anything else.
thanks, Rob
can you try and delete all files in piwik/tmp/cache/tracker/* ? after a few hours or days, are goals being tracked again?
Thanks. I tried this but it still isn’t working.
Rob
please paste here the content of tmp/cache/tracker/ *.php for the idsite you are trying to fire a goal from.
then post the URL you access that should trigger the goal.
we can check if the tracking is expected or not and whether there is a bug in piwik
The contents of tmp/cache/tracker/ 1.php are:
<?php
$content = array (
'hosts' =>
array (
0 => 'www.funkyraw.com',
),
'goals' =>
array (
2 =>
array (
'idgoal' => 2,
'name' => 'Purchase',
'match_attribute' => 'manually',
'revenue' => 0,
'deleted' => 0,
),
),
);
$cache_complete = true;
?>
The goal is not triggered by a URL, it is triggered by a call to trackGoal(2) when a purchase is made.
thanks, Rob
Can you try the following:
[quote=matthieu @ Mar 25 2010, 08:14 AM]- call trackGoal(2) on your page
Hi
Thanks for your help. I’m not sure how to do the bits above. I have Firebug installed but have never used it and I can’t work out how to do that.
Rob
Hi,
we have the same problem since the update from 0.5.4 to 0.5.5.
Contents of tmp/cache/tracker/2.php (URLs masked):
<?php
$content = array (
'hosts' =>
array (
0 => 'www.example.de',
1 => 'www.example.com',
),
'goals' =>
array (
1 =>
array (
'idgoal' => '1',
'name' => 'Kontaktformular',
'match_attribute' => 'url',
'pattern' => 'kontakt.html',
'pattern_type' => 'contains',
'case_sensitive' => '0',
'revenue' => '0',
'deleted' => '0',
),
),
);
$cache_complete = true;
?>
Where exactly can I find the http request in Firebug?
Lars
Just to update on this - I never solved the problem with 0.5.5, but yesterday I upgraded to 0.6.1 and goal tracking is working again now. (I didn’t change anything except for doing the update.)
Thanks to the devs for the new version.
Rob
Update: As my co-worker told me after I had updates to 0.6.1, this was already running with the old version again. Don´t know why…