"Ghost" visits in Campaigns


#1

Hello everybody, and thank you for your time.

When looking at campaign hits, I always find some duplicate keywords: one having a number of visits (screenshot 1) and another one with a dash “-” as the visit number (screenshot 2).

Am I missing something?

Thank you for your help.


(Matthieu Aubry) #2

See FAQ: zero visits, but conversions for a given keyword / campaign


#3

Thank you for your reply matt, but I’m still confused about my situation.

Why do I have duplicate keywords in the same timespan, in the same campaign, one having actual visits and the other one in set to “-” (zero)?.
Wouldn’t it be easier to simply aggregate those results?

I read the FAQ you linked me but it seems to cover a slightly different scenario: conversion scoring without visits.


(Matthieu Aubry) #4

Oh you are right, I didn’t see that the same keyword appears WITH and WITHOUT visits! This is definitely a bug. In fact it looks very much like this bug: One single campaign appearing twice in campaigns report · Issue #2795 · matomo-org/matomo · GitHub

can you please comment there with your report as well? I hope to replicate and find the bug but haven’t been able to yet.


#5

Matt, I was going to comment in the bug page but I saw you just closed it.
Thanks a lot, great job.


(Matthieu Aubry) #6

please apply the patches in http://dev.piwik.org/trac/changeset/5498#file0

and report if it works OK for new data, thanks!