We have Matomo 3.12.0 setup on my environment. We are using GeoIP2 (php) plugin for the location tracking from visitors. but we have an issue here, some of the users are browsing from their websites & monitoring analytics. But it is showing default location as “united States” instead of original locations. I read some of the official documents like after 1.9 or later versions it is using GeoIP2 for tracking locations instead of languages. So we tried to download latest version of this plugin from Maxmind website “https://geolite.maxmind.com/download/geoip/database/GeoLite2-City.tar.gz” in the same way which we have done earlier. But we are not able to download latest version from that website. We have location logs also when we are browsing website but still indicating wrong location.
So please help us how to configure GeoIP2 plugin properly & how to track exact locations from Matomo
Thanks & Best Regards