GeoIP plugin

Support & Bugs
1

Hi all,

I am using the GeoIP plugin but some UK addresses…

[attachment 251 piwikip.jpg]

… are still showing as USA…

[attachment 252 piwikip2.jpg]

…and a lof of addresses are showing as ‘country unknown’:

[attachment 253 piwikip3.jpg]

Is this normal or can I do anything to fix it?

Thank you

2

In the GeoIP/misc folder, there’s a script to run once to process your logs retroactively

3

Hi Anthon or anyone…

When I look at Visitors / locations & providers / Country (Geo IP) the visitor locations are listed correctly but on the dashboard ‘visitors in real time’ widget the countries are still incorrect (for example 5 of the last 9 visitors incorrectly showing as USA when in fact they are UK).

Is this fixed by geoipUpdateRows.php?

Thanks

4

No. The Live widget doesn’t use the same columns as the GeoIP plugin. We’ll fix this when the GeoIP plugin is included with the core piwik distribution.

5

OK, is there any kind of time estimate for that?

Thank you

6

Don’t hold your breath! we’ve been waiting for this for a long time but it would seem that ecommerce is more important to the piwik team

7

No, that wasn’t the reason Jekko.