General_ExceptionConfigurationFileNotFound Installation Error

Support & Bugs
1

Hello everyone,

I am trying to install a fresh copy of Piwik on a server running Ubuntu 14.01. On the first page I am getting the error “General_ExceptionConfigurationFileNotFound”

Please help

2

can you try again with Piwik 2.4.1 ?

3

Ok will do so. thanks Matt

4

Hello Matt, i’m stil getting the same error with Piwik 2.4.1, maybe it’s because I had a previous instalation, how can I completely remove Piwik and start again?

5

you can do this, see: How can I reinstall Piwik? Can I keep the existing data? - Analytics Platform - Matomo