Funnel based on events doesn't show exit URLs

We have this problem with Funnel.

We need to track a wizzard pass. But during each step the URLs don’t change, only the URL history change.

  • I have created events via Matomo Tag Manager that are triggered at each step.
  • Then I created a goal and funnel steps tied to the events

However, the funnel created in this way does not show outgoing URLs.

For other funnels created based on URLs, the outgoing URLs are shown.

How to solve this please?
Thank you

Petr

Hi @Petr_Mindl
As this concerns a premium feature, you can send an email to the support team… (and then share their answer here :wink: )

Hi @Petr_Mindl ,

Can you please get in touch with our support team at shop@matomo.org

2 Likes

Hi @karthik
I’m in touch with them. But I have to say that the response time is quite long :smiley:

Anyone from support? They were communicating via email for a while, but now no one has responded in a long time.

Thx :slightly_smiling_face: