Flash problem

Support & Bugs
1

Hallo, I have installed piwik into my web page. Everything was ok, but after approximatelly 2 months the new version of piwik was released. I have upgrade my piwik. And after that the problems has started. Each block which need flash is not showing me. I tried to login into my piwik by Internet Explorer, Mozilla Firefox and, Opera and Google chrome. Everywhere is this text:

Displaying Graphs in Piwik requires Flash >= 9.0.0. More information about displaying graphs in Piwik. 
" + Control.OFC.image(src) + "


To save the image on your computer, right click on the image and select "Save Image As..."
<\/body><\/html>") } } } if (typeof(Control == "undefined")) {var Control = {OFC: OFC.jquery}; } // By default, right-clicking on OFC and choosing "save image locally" calls this function. function save_image() { OFC.jquery.popup("UserSettingsgetBrowserTypeChart_swf"); } swfobject.embedSWF( "/piwik/libs/open-flash-chart/open-flash-chart.swf", "UserSettingsgetBrowserTypeChart_swf", "100%", "250", "9.0.0", "/piwik/libs/swfobject/expressInstall.swf", { "data-file":"http%3A%2F%2Fwww.online-hry-help.tym.sk%2Fpiwik%2Findex.php%3Fmodule%3DUserSettings%26action%3DgetBrowserType%26idSite%3D1%26period%3Dday%26date%3Dyesterday%26filter_limit%3D5%26filter_sort_column%3Dnb_uniq_visitors%26filter_sort_order%3Ddesc%26viewDataTable%3DgenerateDataChartPie", "loading":"Loading..." }, { "allowScriptAccess":"sameDomain", "wmode":"opaque" }, {"bgcolor":"#FFFFFF"} );

I dont know what happens. I tried to reinstall flash in my IE, FF and Opera, and there are no changes.

Is here some way to hack it?

2

You might have more than one Flash player dll causing the version detection to trip up.

Try using the 2.2beta of swfobject at http://code.google.com/p/swfobject/ – copy swfobject.js to your piwik/libs/swfobject folder.

If that doesn’t work, try uninstalling all versions of Flash player; clean your registry; and then re-install the latest version of the player.

3

I tried put new swfobject into my piwik, but no changes I have seen. Then I reinstalled my adobe flash player (uninstall and install), but no changes. I dont know what to do. I will try to look on my piwik by another computer, but before it was showing everywhere I was…

4

This should go without saying, but don’t forget to clear/delete your browser cache so that it loads the new swfobject.js.

5

After clearing the cache still no change. Still that stupid text… style_emoticons/<#EMO_DIR#>/angry.gif

6

Bizarre.

Are you sure open-flash-charts.swf was uploaded properly in binary mode?

7

Damned style_emoticons/<#EMO_DIR#>/angry.gif , still nothing…
(I had deleted the open-flash-chart and reupoaded it by a binary mode)

8

What version of PHP are you running? (I’m wondering why the script code is leaking into the browser.)

9

PHP: 5.2.0
MySQL: 5.0

I will try to put my piwik into som free servers and then I wil see what happens. (whether it is not because of some forbidden functions of PHP)

10

Do you have the same problem when accessing the Piwik demo? http://piwik.org/demo/

11

No, thats the problem… Everything in demo is showing ok, but on my site no… Today I will try to install piwik on server php5.sk, what is server with newest released php…

12

Ah, damned. Now it is showing this:

require_once(FrontController.php) [function.require-once]: failed to open stream: No such file or directory 
in '/storage/www2/4/site50754/wwwroot/piwik/index.php' at the line 47

#0  Piwik_ErrorHandler(2, require_once(FrontController.php) [function.require-once]: failed to open stream: No such file or directory, /storage/www2/4/site50754/wwwroot/piwik/index.php, 47, Array ([GLOBALS] => Array ( *RECURSION*,[_ENV] => Array ([SHELL] => /bin/bash,[DEFAULTLEVEL] => default,[USER] => root,[PATH] => /bin:/sbin:/usr/bin:/usr/sbin:/usr/local/sbin:/sbin:/bin:/usr/sbin:/usr/bin,[PWD] => /,[BOOTLEVEL] => boot,[SVCNAME] => apache2,[CONSOLETYPE] => serial,[SHLVL] => 1,[HOME] => /,[SOFTLEVEL] => default,[_] => /sbin/start-stop-daemon),[HTTP_ENV_VARS] => Array ([SHELL] => /bin/bash,[DEFAULTLEVEL] => default,[USER] => root,[PATH] => /bin:/sbin:/usr/bin:/usr/sbin:/usr/local/sbin:/sbin:/bin:/usr/sbin:/usr/bin,[PWD] => /,[BOOTLEVEL] => boot,[SVCNAME] => apache2,[CONSOLETYPE] => serial,[SHLVL] => 1,[HOME] => /,[SOFTLEVEL] => default,[_] => /sbin/start-stop-daemon),[_POST] => Array (),[HTTP_POST_VARS] => Array (),[_GET] => Array (),[HTTP_GET_VARS] => Array (),[_COOKIE] => Array (),[HTTP_COOKIE_VARS] => Array (),[_SERVER] => Array ([UNIQUE_ID] => ovYYg9nGcg0AAA5CfqYAAAA6,[HTTP_HOST] => piwik.php5.sk,[HTTP_CONNECTION] => keep-alive,[HTTP_USER_AGENT] => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/531.0 (KHTML, like Gecko) Chrome/3.0.183.1 Safari/531.0,[HTTP_ACCEPT] => application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5,[HTTP_ACCEPT_ENCODING] => gzip,deflate,bzip2,sdch,[HTTP_ACCEPT_LANGUAGE] => sk-SK,sk;q=0.8,cs;q=0.6,en;q=0.4,en-US;q=0.2,en-GB;q=0.2,[HTTP_ACCEPT_CHARSET] => windows-1250,utf-8;q=0.7,*;q=0.3,[PATH] => /bin:/sbin:/usr/bin:/usr/sbin:/usr/local/sbin:/sbin:/bin:/usr/sbin:/usr/bin,[SERVER_SIGNATURE] => ,[SERVER_SOFTWARE] => Apache,[SERVER_NAME] => piwik.php5.sk,[SERVER_ADDR] => 217.198.114.13,[SERVER_PORT] => 80,[REMOTE_ADDR] => 195.168.231.49,[DOCUMENT_ROOT] => /www/4/site50754/wwwroot,[SERVER_ADMIN] => site50754@php5.sk,[SCRIPT_FILENAME] => /www/4/site50754/wwwroot/piwik/index.php,[REMOTE_PORT] => 16501,[GATEWAY_INTERFACE] => CGI/1.1,[SERVER_PROTOCOL] => HTTP/1.1,[REQUEST_METHOD] => GET,[QUERY_STRING] => ,[REQUEST_URI] => /piwik/,[SCRIPT_NAME] => /piwik/index.php,[PHP_SELF] => /piwik/index.php,[REQUEST_TIME] => 1244379313,[argv] => Array (),[argc] => 0),[HTTP_SERVER_VARS] => Array ([UNIQUE_ID] => ovYYg9nGcg0AAA5CfqYAAAA6,[HTTP_HOST] => piwik.php5.sk,[HTTP_CONNECTION] => keep-alive,[HTTP_USER_AGENT] => Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/531.0 (KHTML, like Gecko) Chrome/3.0.183.1 Safari/531.0,[HTTP_ACCEPT] => application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5,[HTTP_ACCEPT_ENCODING] => gzip,deflate,bzip2,sdch,[HTTP_ACCEPT_LANGUAGE] => sk-SK,sk;q=0.8,cs;q=0.6,en;q=0.4,en-US;q=0.2,en-GB;q=0.2,[HTTP_ACCEPT_CHARSET] => windows-1250,utf-8;q=0.7,*;q=0.3,[PATH] => /bin:/sbin:/usr/bin:/usr/sbin:/usr/local/sbin:/sbin:/bin:/usr/sbin:/usr/bin,[SERVER_SIGNATURE] => ,[SERVER_SOFTWARE] => Apache,[SERVER_NAME] => piwik.php5.sk,[SERVER_ADDR] => 217.198.114.13,[SERVER_PORT] => 80,[REMOTE_ADDR] => 195.168.231.49,[DOCUMENT_ROOT] => /www/4/site50754/wwwroot,[SERVER_ADMIN] => site50754@php5.sk,[SCRIPT_FILENAME] => /www/4/site50754/wwwroot/piwik/index.php,[REMOTE_PORT] => 16501,[GATEWAY_INTERFACE] => CGI/1.1,[SERVER_PROTOCOL] => HTTP/1.1,[REQUEST_METHOD] => GET,[QUERY_STRING] => ,[REQUEST_URI] => /piwik/,[SCRIPT_NAME] => /piwik/index.php,[PHP_SELF] => /piwik/index.php,[REQUEST_TIME] => 1244379313,[argv] => Array (),[argc] => 0),[_FILES] => Array (),[HTTP_POST_FILES] => Array (),[_REQUEST] => Array (),[piwik_minimumPHPVersion] => 5.1.3,[piwik_currentPHPVersion] => 5.2.6-pl2-gentoo,[piwik_zend_compatibility_mode] => ,[HTTP_SESSION_VARS] => Array (),[_SESSION] => Array ())) called at [/storage/www2/4/site50754/wwwroot/piwik/index.php:47]
#1  require_once() called at [/storage/www2/4/site50754/wwwroot/piwik/index.php:47]

What is with it?

13

It looks like the free hosting at php5.sk doesn’t allow set_include_path(). Can you set this manually via a local php.ini file?

14

No I cant, it seems like I need to find another freehost…