I’ve been this weekend and until today trying to find information about the errors that I’m getting. It seems that some people has reported similar errors before, but none of them (as far as I can see) has been solved so far. The post I’ve found with the best description is 301 Moved Permanently however I don’t get the same errors Knut describes latter on, I have not problems at all trying to log in.
So, let’s describe my problem which it happens as soon as someone visits the tracked site (i.e., while the database is empty everything looks normal, and just ‘no data’ is shown).
The error messages I get are, as described by Knut Torgersen:
[li] “Oops… problem during the request, please try again” in the top center area (orange color)
[/li][li] “Loading widget, please wait” on all widgets, except the world map and Visitors in Real Time
[/li][li] World map: “error while loading data (SecurityError)”
What have I tried? I’ve tried to install it in different directories, using different databases names, I’ve even tried the latest SVN version… and always the same problems appear. Once there’s something on the database the page try to reach something and shows the errors listed above.
What have I found? As I said, there’s nothing that I can find on the logs (apache, and mysql) related with this. However, I’ve found using Firebug on Firefox, that some modules get a common error:
- 502 Bad Gateway *
The modules from which I get those errors are:
API UserCountry getCountry
The only widget that looks fine is the ‘Visitors in Real Time’ (and the visitor Log under the Visitors tab).
I’ve tried to access to the piwik page also from different machines (including from the server itself) and the same is shown everywhere.
The server is a:
OS X Server 10.5 (with the latest updates) with
php 5.3.0 from www.entropy.ch (includes pdo and pdo_mysql (Client API version: mysqlnd 5.0.5-dev - 081106 - $Revision: 220.127.116.11 $))
and all third party plugins are disabled and the proxy is configured properly (the Feedburner statistics widget does not work otherwise).
Any ideas of why is this happening? Anyone that has reported similar errors on the previous posts has got a solution?
Mike (gnomepark): 301 Moved Permanently
Knut Torgersen and Andreas: 301 Moved Permanently