Failed to run Matomo system check

Support & Bugs
1 
			  # Errors
  • Error Matomo System Check: Failed to run Matomo system check. (WP DB Error: Ошибка базы данных WordPress: Обработка значения для следующего поля не удалась: name. Значение может иметь избыточную длину или содержать неверные данные.)

Matomo

  • Matomo Plugin Version: 5.0.5
  • Config exists and is writable.: Yes (“$abs_path/wp-content/uploads/matomo/config/config.ini.php” )
  • JS Tracker exists and is writable.: Yes (“$abs_path/wp-content/uploads/matomo/matomo.js” )
  • Plugin directories: Yes ([{“pluginsPathAbsolute”:“$abs_path/wp-content/plugins/matomo/plugins”,“webrootDirRelativeToMatomo”:“…/plugins”}])
  • Tmp directory writable: Yes ($abs_path/wp-content/cache/matomo)
  • Error Matomo System Check: Failed to run Matomo system check. (WP DB Error: Ошибка базы данных WordPress: Обработка значения для следующего поля не удалась: name. Значение может иметь избыточную длину или содержать неверные данные.)
  • Matomo Blog idSite: 0
  • Matomo Install Version: 5.0.5 (Install date: 2024-04-22 18:06:45)
  • Upgrades outstanding: No
  • Upgrade in progress: No

Endpoints

  • Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
  • Matomo JavaScript Tracker - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
  • Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
  • Matomo HTTP Tracking API - WP Rest API: ($site_url/wp-json/matomo/v1/hit/)

Crons

  • Server time: 2024-04-22 16:29:46
  • Blog time: 2024-04-22 19:29:46 (Below dates are shown in blog timezone)
  • Sync users & sites: Next run: 2024-04-23 18:08:02 (22 час 38 мин) ( Last started: 2024-04-22 18:09:26 (-1 час 20 мин). Last ended: Unknown. Interval: daily)
  • Archive: Next run: 2024-04-22 20:06:46 (37 мин 0 сек) ( Last started: 2024-04-22 19:16:57 (-12 мин 49 сек). Last ended: 2024-04-22 19:16:57 (-12 мин 49 сек). Interval: hourly)
  • Update GeoIP DB: Next run: 2024-05-22 18:07:40 (29 дн. 22 час) ( Last started: 2024-04-22 18:08:59 (-1 час 20 мин). Last ended: 2024-04-22 18:09:26 (-1 час 20 мин). Interval: matomo_monthly)

Matomo Settings

  • Track mode: default
  • Track ecommerce: Yes
  • Track codeposition: footer
  • Track api endpoint: default
  • Track js endpoint: default
  • Version history: 5.0.5
  • Core version: 5.0.2
  • Last tracking settings update: 1713798460
  • Last settings update: 1713798460

Logs

WordPress

  • Home URL: $site_url
  • Site URL: $site_url
  • WordPress Version: 6.5.2
  • Number of blogs: 1
  • Multisite Enabled: No
  • Network Enabled: No
  • WP_DEBUG: No
  • WP_DEBUG_DISPLAY: Yes
  • WP_DEBUG_LOG: No
  • DISABLE_WP_CRON: -
  • FORCE_SSL_ADMIN: Yes
  • WP_CACHE: No
  • CONCATENATE_SCRIPTS: -
  • COMPRESS_SCRIPTS: -
  • COMPRESS_CSS: -
  • ENFORCE_GZIP: -
  • WP_LOCAL_DEV: -
  • WP_CONTENT_URL: $site_url/wp-content
  • WP_CONTENT_DIR: $abs_path/wp-content
  • UPLOADS: -
  • BLOGUPLOADDIR: -
  • DIEONDBERROR: -
  • WPLANG: -
  • ALTERNATE_WP_CRON: -
  • WP_CRON_LOCK_TIMEOUT: 60
  • WP_DISABLE_FATAL_ERROR_HANDLER: -
  • MATOMO_SUPPORT_ASYNC_ARCHIVING: -
  • MATOMO_ENABLE_TAG_MANAGER: -
  • MATOMO_SUPPRESS_DB_ERRORS: -
  • MATOMO_ENABLE_AUTO_UPGRADE: -
  • MATOMO_DEBUG: -
  • MATOMO_SAFE_MODE: -
  • MATOMO_GLOBAL_UPLOAD_DIR: -
  • MATOMO_LOGIN_REDIRECT: -
  • Permalink Structure: /%postname%/
  • Possibly uses symlink: No
  • Upload base url: $site_url/wp-content/uploads
  • Upload base dir: $abs_path/wp-content/uploads
  • Upload url: $site_url/wp-content/uploads/2024/04
  • Custom upload_path:
  • Custom upload_url_path:
  • Compatible content directory: Yes
  • WP_Filesystem Initialized: Yes

WordPress Plugins

  • Advanced Custom Fields PRO: 6.0.6
  • Cyr-To-Lat: 5.5.2
  • Duplicate Page: 4.5.2
  • Matomo Analytics - Ethical Stats. Powerful Insights.: 5.0.5
  • SVG Support: 2.5.5
  • WebP Express: 0.25.6 (Network enabled)
  • WP Fastest Cache: 1.1.6
  • WP phpMyAdmin: 5.2.1.12
  • Active Plugins: 8 (advanced-custom-fields-pro-master:6.0.6 cyr2lat:5.5.2 duplicate-page:4.5.2 matomo:5.0.5 svg-support:2.5.5 webp-express:0.25.6 wp-fastest-cache:1.1.6 wp-phpmyadmin-extension:5.2.1.12)
  • Theme: comfortgroup (comfortgroup)

Server

  • Server Info: Apache/2.4.55 (Unix)
  • Apache AddHandler support: Supported
  • PHP OS: Linux
  • PHP Version: 7.4.33
  • PHP SAPI: apache2handler
  • PHP Maxmind DB extension: Not loaded
  • PHP Error Reporting: 0 After bootstrap: 0
  • PHP Found Binary: /usr/bin/php -q
  • Timezone: UTC
  • WP timezone: +03:00
  • Locale: ru_RU
  • User Locale: ru_RU
  • Memory Limit: 6G (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
  • WP Memory Limit: 6G
  • WP Max Memory Limit: 6G
  • Timezone version: 2024.1
  • Time: 1713803386
  • Max Execution Time: 600
  • Max Post Size: 1047527424
  • Max Upload Size: 1047527424
  • Max Input Vars: 10000
  • Disabled PHP functions: No
  • zlib.output_compression is off: Yes
  • Curl Version: 8.5.0, OpenSSL/1.1.1w
  • Suhosin installed: No

PHP cli

  • PHP cli Version: 7.4.33
  • MySQLi support: ok

Database

  • MySQL Version: 5.7.21
  • Mysqli Connect: Yes
  • Force MySQL over Mysqli: No
  • DB Prefix: wp_
  • DB CHARSET: utf8mb4
  • DB COLLATE:
  • SHOW ERRORS: No
  • SUPPRESS ERRORS: No
  • Uses Socket: No
  • Uses IPv6: No
  • Matomo tables found: 37
  • DB tables exist: Yes
  • Matomo users found: 1
  • Matomo sites found: 0
  • Required permissions: OK

Browser

  • Browser: (Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:124.0) Gecko/20100101 Firefox/124.0)
  • Language: ru-ru,ru,en-us,en