I made a few events which includes pageviews, all elements click and user interactions. Pageviews was used to track a Thank you page, all elements click were to track visitor’s checkbox clicks and user interactions was used for tracking visitor’s click on logo. After setting up all these events none seems to be tracked.
Is there any possible reason as to why it is not tracked?
Hi @D4R1U5 ,
The usual reasons are:
Trigger for the tag is not triggered
Matomo configuration tag is incorrect
Your own user or IP is not tracked (not allowed)
In such a case, I recommend working with the preview mode in the tag manager and also checking the browser console. Are there any error messages there? Do you see any network traffic accessing Matomo when the event should be tracked?
Regards Udo