EU routing for Matomo Cloud

General questions
1

Hi
We’'re using Matomo Cloud on two different websites and when using https://pagexray-eu.fouanalytics.com/ we can see that the following script is accessed via the american amazon servers: g.src = ‘//company.matomo.cloud/matomo.js’;

We are wondering if there’s any way of forcing this to go through a european server instead, when using Matomo Cloud. We do not want our data filtered through a US server.

Thanks so much! //R

2

Hi there,

You have two options.

  • Host the matomo.js file locally, however you won’t have any updates to the file.
  • remove the CDN and collect the file directly from your Matomo in Germany.

Thanks

3

Hi Jason, Thanks for your reply.

How would one go to find the correct URL to option 2? The only available url for us is https://company.matomo.cloud/matomo.js, is there another that i’m missing?

Thanks. R

4

In your tacking code replace

<script src="https://cdn.innocraft.cloud/yoursubdomain.matomo.cloud/matomo.js"></script>

With

<script src="https://yoursubdomain.matomo.cloud/matomo.js"></script>

With yoursubdomain being the subdomain you used when you signed up.

Thanks,