Error update 2.8.0 to 2.8.3

after automatic updating 2.8.0 to 2.8.3 piwik didnt show content.

testet with php 5.3 / 5.4 / 5.5
manual ftp upload of 2.8.3 didnt resolve the problem.
piwik 2.8.0 worked on php 5.5

any hints?

I have exactely the same problem.
Manual update - unsuccessful

Waiting for help

Benny Glazer

I had the same problem with the update.
My solution was, disable “device detector” and "bottracker plugin.
After that piwik run normaly. then activate the “device detector” plugin and everything was normal. After that I also activat the bottracker plugin
and then piwik fails. So, deactivate bottracker and piwik runs fine.
I think it’s a problem with bottracker.


Do you see any error in your server error log file?

Error handling like described by dejon403 was successfull


To Matt,
Sorry, but in the logfiles is nothing what related is to the bottracker plugin.


thx dejon403:

disable “DevicesDetection” resolved problem for me.

tested and enable “DevicesDetection” again -> problem is not coming back… dashboard looks fine…

(i did not use bottracker, so it should not be the problem)