Error since 1.11.1

Higgins2012 · March 27, 2013, 7:41pm

Hi all,

I have a problem, since the last update to 1.11.1 that I face this error I already found some topics here in the forum.

Message:

#0 Piwik_ErrorHandler(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/tmp/templates_c/%%25^25A^25A8A371%%top_bar_top_menu.tpl.php:6]
#1 include(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/libs/Smarty/Smarty.class.php:1869]
#2 Smarty->_smarty_include(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/tmp/templates_c/%%A5^A51^A51D6D8B%%top_bar.tpl.php:8]
#3 include(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/libs/Smarty/Smarty.class.php:1869]
#4 Smarty->_smarty_include(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/tmp/templates_c/%%38^383^383EA889%%header.tpl.php:49]
#5 include(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/libs/Smarty/Smarty.class.php:1869]
#6 Smarty->_smarty_include(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/tmp/templates_c/%%A6^A6A^A6A3DC79%%SitesManager.tpl.php:6]
#7 include(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/libs/Smarty/Smarty.class.php:1263]
#8 Smarty->fetch(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/core/View.php:127]
#9 Piwik_View->render(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/plugins/SitesManager/Controller.php:78]
#10 Piwik_SitesManager_Controller->index(…) called at [:]
#11 call_user_func_array(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/core/FrontController.php:136]
#12 Piwik_FrontController->dispatch(…) called at [/var/www/vhosts/christian1.de/httpdocs/piwik/index.php:52]

Mostly the problem was solved by simply de-activating a plug-in…problem with my configuration is, that this is not the case here…

Can somebody help me out on this?

Thx !
Chris

halfdan · March 27, 2013, 8:14pm

Clear tmp/templates_c?

Higgins2012 · March 27, 2013, 8:17pm

did that…cleared the browser cache…no success… -.-

halfdan · March 27, 2013, 8:43pm

Can you try and re-upload Piwik 1.11.1? Backup the config/config.ini.php before and copy it back after re-upload.

Higgins2012 · March 27, 2013, 9:00pm

Did the “hardcore”-version…deleted the whole folder…re-installed and copied the config.ini.php in the folder again…now it works…doesn t solve the issue…but my problem

Thx!

lesjokolat · March 27, 2013, 9:52pm

Could you up the php.ini memorry settings?

halfdan · March 28, 2013, 1:09pm

It’s not a memory problem.