Hello,
we added a new Site to our installation. The Site is not a Normal Website, instead it is a Mediawiki we like to track. In this site the Visitor log ist not working, it shows only the “Oops-error”. All other “older” Sites are working normal.
In our Log we found this error, for this we have no Idea what the Problem is:
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] Uncaught exception: /srv/www/htdocs/matomo/plugins/Live/templates/_actionCommon.twig(25): The string to escape is not a valid UTF-8 string.
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] The string to escape is not a valid UTF-8 string.
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #0 /srv/www/htdocs/matomo/core/Twig.php(69): twig_escape_filter(Object(Twig\Environment), ‘https://wiki.we…’, ‘html_attr’, ‘UTF-8’, false)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #1 /srv/www/htdocs/matomo/tmp/templates_c/7b/7b1399a55dbe41de432863140eb213a9e3bbe462756fd4299bcf3f3eaaae8ed6.php(105): Piwik\piwik_escape_filter(Object(Twig\Environment), ’
https://wiki.we…’, ‘html_attr’)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #2 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(455): __TwigTemplate_585e4b6594fb6c3d6e7bf30890d2f300a02ba66f61c86289be99688fefa68d8e->doDisplay(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #3 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(422): Twig\Template->displayWithErrorHandling(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #4 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(434): Twig\Template->display(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #5 /srv/www/htdocs/matomo/vendor/twig/twig/src/TemplateWrapper.php(47): Twig\Template->render(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #6 /srv/www/htdocs/matomo/vendor/twig/twig/src/Environment.php(384): Twig\TemplateWrapper->render(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #7 /srv/www/htdocs/matomo/core/View.php(308): Twig\Environment->render(’@Live/_actionCo…’, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #8 /srv/www/htdocs/matomo/core/View.php(292): Piwik\View->renderTwigTemplate()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #9 /srv/www/htdocs/matomo/plugins/Live/VisitorDetails.php(101): Piwik\View->render()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #10 /srv/www/htdocs/matomo/plugins/Live/Live.php(94): Piwik\Plugins\Live\VisitorDetails->renderAction(Array, Array, Object(Piwik\DataTable\Row))
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #11 [internal function]: Piwik\Plugins\Live\Live->renderAction(’’, Array, Array, Object(Piwik\DataTable\Row))
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #12 /srv/www/htdocs/matomo/core/EventDispatcher.php(141): call_user_func_array(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #13 /srv/www/htdocs/matomo/core/Piwik.php(775): Piwik\EventDispatcher->postEvent(‘Live.renderActi…’, Array, false, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #14 /srv/www/htdocs/matomo/core/Twig.php(288): Piwik\Piwik::postEvent(‘Live.renderActi…’, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #15 /srv/www/htdocs/matomo/tmp/templates_c/3a/3a1657461b1368042d957d132d1fe38feb8f7f0da09637a5922e3a18de489dfd.php(40): Piwik\Twig->Piwik{closure}(‘Live.renderActi…’, Arr
ay, Array, Object(Piwik\DataTable\Row))
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #16 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(455): __TwigTemplate_9fe8458d636fc6d0cf99662fb3e4e2923c90fef551a15053aa3a04630b8c9886->doDisplay(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #17 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(422): Twig\Template->displayWithErrorHandling(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #18 /srv/www/htdocs/matomo/tmp/templates_c/07/07588f62e241d02bd15638a53b4c7bae47df392dff6b47b8099eea6d4caa3243.php(173): Twig\Template->display(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #19 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(455): __TwigTemplate_bf0a253cbf3dc8bd3cb69910823fb32d74340b1ef628897cf54d00c7e720ffa8->doDisplay(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #20 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(422): Twig\Template->displayWithErrorHandling(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #21 /srv/www/htdocs/matomo/tmp/templates_c/9a/9a7d73f7c9de2a08520684688b10ff52e13be4c315b0b376167c196d236d79b1.php(236): Twig\Template->display(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #22 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(455): __TwigTemplate_3674ec8583144d76f69352e49a3019186880f037ebf71aad15505abe624531b8->doDisplay(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #23 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(422): Twig\Template->displayWithErrorHandling(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #24 /srv/www/htdocs/matomo/vendor/twig/twig/src/Template.php(434): Twig\Template->display(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #25 /srv/www/htdocs/matomo/vendor/twig/twig/src/TemplateWrapper.php(47): Twig\Template->render(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #26 /srv/www/htdocs/matomo/vendor/twig/twig/src/Environment.php(384): Twig\TemplateWrapper->render(Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #27 /srv/www/htdocs/matomo/core/View.php(308): Twig\Environment->render(’@CoreHome/_data…’, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #28 /srv/www/htdocs/matomo/core/View.php(292): Piwik\View->renderTwigTemplate()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #29 /srv/www/htdocs/matomo/core/Plugin/Visualization.php(271): Piwik\View->render()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #30 /srv/www/htdocs/matomo/core/Plugin/Report.php(320): Piwik\Plugin\Visualization->render()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #31 /srv/www/htdocs/matomo/plugins/CoreHome/Controller.php(58): Piwik\Plugin\Report->render()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #32 [internal function]: Piwik\Plugins\CoreHome\Controller->renderReportWidget(Object(Piwik\Plugins\Live\Reports\GetLastVisitsDetails))
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #33 /srv/www/htdocs/matomo/core/FrontController.php(589): call_user_func_array(Array, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #34 /srv/www/htdocs/matomo/core/FrontController.php(165): Piwik\FrontController->doDispatch(‘Live’, ‘getLastVisitsDe…’, Array)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #35 /srv/www/htdocs/matomo/core/dispatch.php(34): Piwik\FrontController->dispatch()
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #36 /srv/www/htdocs/matomo/index.php(27): require_once(’/srv/www/htdocs…’)
ERROR Piwik\FrontController[2020-03-10 07:38:28 UTC] [75a37] #37 {main}
is there anybody how knows this error and has a Solution?
Regards
O. Herbst