Error on email report generation

Support & Bugs
1

Hello,

i have a piwik in version 1.1.1 on an debian testing system and get the following error on email report creation.

Package: php5
New: yes
State: installed
Automatically installed: no
Version: 5.3.3-7

Package: zendframework
New: yes
State: installed
Automatically installed: no
Version: 1.10.6-1

Package: zendframework-bin
New: yes
State: installed
Automatically installed: no
Version: 1.10.6-1

Warning: include_once(Zend/Mail/Protocol/Smtp/Auth/LOGIN.php): failed to open stream: Datei oder Verzeichnis nicht gefunden in /var/www/piwik/libs/Zend/Loader.php on line 146

Warning: include_once(): Failed opening ‘Zend/Mail/Protocol/Smtp/Auth/LOGIN.php’ for inclusion (include_path=’.:/usr/share/php:/usr/share/pear’) in /var/www/piwik/libs/Zend/Loader.php on line 146

please can you help me to get this fixed

2

Hi

Can you check all the files in “libs” folder is uploaded to the server

Regards,
Elam
http://www.nabler.com/

3

Hello Elam,

i juts downloaded latest.zip and extracted it.
this is my contents of piwik/libs

CSS3PIE
Event
javascript
jsmin
PclZip
PEAR5.php
PiwikTracker
sparkline
tcpdf
UserAgentParser
cssmin
HTML
jquery
open-flash-chart
PEAR
PEAR.php
Smarty
swfobject
upgradephp
Zend

i don’t know if something is missing.

4

I think the problem is:
piwik is looking for

Zend/Mail/Protocol/Smtp/Auth/LOGIN.php

and there is a
Zend/Mail/Protocol/Smtp/Auth/Login.php

but i do not know where it comes from!?

Can anybody help me?

5

This was fixed in 1.1. Go back to your Settings | General Settings. Select your mail authentication method and re-save.

6

This has come, because i updateted the system to 1.1 and copied my old config back into the system.

7

Thank you for your answer. I also had that problem when I updated. I haven’t had any problems until the upgrade, but resaving the settings did the trick.