Error install


I want to install piwik on my domain hosted by Netim but the following error appears routinely at the facility.

problem writing temporary file ‘/ var/www/vhosts/’

via FTP, I indicated that all the files piwik authorization was 777 gold folder ‘temp’ folder and it worked remains under 755. Also after several attempts I’m in impossbilité delete sub-folder ‘temp’.

How can I do to use another folder ‘temp’ because Netim provides a particular folder ‘temp’ outside the httpdocs. ?

Thank you in advance for your help

The Piwik folder is not ‘temp’ but ‘tmp’