Error in IE7 with 1.1.1


#1

Since the update the trackercode gives an error in IE7.
The error says:
Line: 14
Char: 822
Error: Object doesn’t support this property of method
Code: 0

Hope you can fix this problem fast, this is annoying for the visitors, it’s not that IE7 is dead yet.


(Matthieu Aubry) #2

clear browser cache, logout and login again


#3

It’s not in the manager, its the tracker code on the website.
I got the error the very first visit of the website, never visited it before the upgrade with this system, so can’t be cache.


(Matthieu Aubry) #4

do you also get the error on piwik.org ?


#5

Yes, same error, again with a machine (virtual machine windows XP IE7) which never visited the site before.
If you want to test as noone seems to use IE7 anymore, Microsoft offers virtual PC versions of Windows XP with IE7 from their site.
http://www.microsoft.com/downloads/en/details.aspx?FamilyId=21EABB90-958F-4B64-B5F1-73D0A413C8EF&displaylang=en


(Matthieu Aubry) #6

This is the bug report (with a patch already): Object doesn't support property/method in piwik.js and IE7 · Issue #1962 · matomo-org/matomo · GitHub


#7

Im still getting an error in IE7 on my site, as well as on piwik.org.


(Matthieu Aubry) #8

did you apply the patch in Object doesn't support property/method in piwik.js and IE7 · Issue #1962 · matomo-org/matomo · GitHub ? we havent yet applied it on piwik.org


#9

no i did not apply the patch, im not clear on how to apply it. what file do I apply it to? thanks for the help.


(vipsoft) #10

You can download the latest version here:

http://dev.piwik.org/trac/export/3694/trunk/piwik.js (minified ./piwik.js)
http://dev.piwik.org/trac/export/3694/trunk/js/piwik.js (original version with comments ./js/piwik.js)


#11

that worked thanks!


#12

@vipsoft just bought you a beer.


#13

Deleted my post, realized the next version with fix should be released soon, making my post obsolete :wink: