Hello everyone, I was reviewing the support provided in the forum, but I have not been able to solve my error.
Error: I purchased a plugin package to install to Matomo which is hosted on my server, I did the plugin configuration and they are correctly installed. When I want to record data with heatmap and session logging I get a message “No page view has been recorded for this heatmap yet. If there are supposed to be recordings by now…”
I already checked the event configuration and this all fine, so far I have not been able to solve this error.