Ecommerce Stats

[SeedStarter (Jacqueline Gratton)]

HI, my ecommerce sales are not being picked up. I know that I have had sales - I have process them though Woo commerce but my statistics are showing zero sales. I have had a look around but cannot see what I am doing wrong. They have been there in the past. Thanks

[heurteph-ei (Philippe)]

is it related to:

No statistics in ecommerce

I don’t have any sales in my ecommerce (as it is just launched) but many views on the products. Why isn’t any statistic showing in my dashboard? Are they recorded only for real orders/sales?

?

[Naser_Aslam (hafiznaseraslam92@gmail.com)]

Hi @SeedStarter !
Are you using WooCommerce Analytics plugin for E-commerce order tracking? If not then you can use it to track the ecommerce orders.
If you are already using this plugin then you must talk with @innocraft, As this is a paid plugin so they do provide support for it.

WooCommerce Analytics

[SeedStarter (Jacqueline Gratton)]

Hi, I am using Matomo only. I was getting info on sales a few weeks ago but they have stopped now. I thought that I must have changed something by accident.