E-Mail Report Problem

Hello,

since we upgraded Piwik to the latest Version we got some weird Problems with the E-Mail Reports.
They are sent out twice - same report, same send time, same content

Within Admin they are only visible once …

What could cause this behaviour?

Thank you
Andreas Schnederle-Wagner

Could you please post a comment in here: Email Reports being sent out twice · Issue #5300 · matomo-org/matomo · GitHub

Hi,

updated the Bug report - do you have any ETA when this is going to be fixed?
As right now there are hundreds of our Customers who receive the Mails DOUBLE … (and are not happy with that …)

Thank you
Andreas

no ETA, as we haven’t yet reproduced the issue. If you want this issue fixed sooner rather than later please sponsor our time to work on this: contact us via: http://piwik.org/consulting/

I guess the Problem is somehow related with having hundrets of Websites with scheduled E-Mail Reports …
I splited Archive generation and Scheduled Tasks into two Cronjobs - now it seems to work again … no more double E-Mails …

Cronjob 1: /usr/bin/php /piwikpath/console core:archive --url=http://piwikurl.com/ --disable-scheduled-tasks
Cronjob 2: /usr/bin/php /piwikpath/console core:archive --url=http://piwikurl.com/ --force-all-periods=1 --force-idsites=3

anyone got a better idea for Cronjob 2? I want to tell the Script to don’t make any archive work at all … but wasn’t able to find such a switch - that’s why I generate Archive for a dummy Site (id 3)

Andreas