Duplicate monthly reports sending out - Desperate! :S


#1

I’ve had issues a couple of times like this 2 months ago but now it’s driving me crazy and I don’t know what my customers think :frowning:
There are about 40 sites setup to send out monthly reports (set for 0 o’clock), but some months they are sending the same reports out the first and second day of the month at the same time.

Is there something I can do to fix this? Truly I think Piwik is great, but if it continues I’ll have to find something else :frowning:

Carl
Australia


(Matthieu Aubry) #2

There is one issue with scheduled report that a user reported in: Email Reports being sent out twice · Issue #5300 · matomo-org/matomo · GitHub

Maybe you could add a comment there or create a new issue with as many information as you can (eg. timezone of websites, timezone set on server, screenshot showing the email datetime 1 day too late, etc.)