Download difference between Weeks and month


As a SuperAdmin, if I choose Week=>May 19-25, 2 files show up in Downloads with 19 and 23 downloads respectively.

The URL looks like this and is FLAT :

But if I switch to Month of May, my 2 files aren’t showing up. URL is:

How can files “disappear” if the week is in the same month ?

I also tried using the bottom search with chars in filenames. Same result: Nothing for May, still there (19 and 23 downloads) if using “Week” and “FROM 2014-05-19 TO 2014-05-25”.


(Matthieu Aubry) #2

Make sure you setup AUtomatic archiving, to ensure your monthly reports are always up to date? How to Set up Auto-Archiving of Your Reports - Analytics Platform - Matomo


Auto-archiving is in use since forever and updated with 2.2.0 to use “console core:archive”.

Here’s my Cron job:

*/15 * * * * /bin/php /stats/piwik/console core:archive --url= >> /logs/piwik-console-cron.log

What I still don’t get is what is needed so “weeks” will always be generated.

In Settings => General Settings : Reports for today (or any other Date Range including today) will be processed at most every 600 seconds.

But the log (piwik-console-cron.log) still has these:

This one ran at 15:45:
Reports for today will be processed at most every 600 seconds. You can change this value in Piwik UI > Settings > General Settings.
Reports for the current week/month/year will be refreshed at most every 3600 seconds.
Archiving was last executed without error 14 min 39s ago
Will process 4 websites with new visits since 14 min 39s , IDs: 2, 4, 5, 6

But I had to browse in Piwik to “force” the week report to exist and finally got for siteId 6:

This one ran at 16:00
Archived website id = 6, period = day, 6623 visits in last 2 days, 1468 visits today, Time elapsed: 3.870s
Archived website id = 6, period = week, 47986 visits in last 2 weeks, 18573 visits this week, Time elapsed: 14.524s
Archived website id = 6, period = month, 211375 visits in last 2 months, 120917 visits this month, Time elapsed: 156.969s
Archived website id = 6, period = year, 976016 visits in last 2 years, 573182 visits this year, Time elapsed: 99.498s
Archived website id = 6, 4 API requests, Time elapsed: 274.866s [4/6 done]

I am missing something somewhere… I want my stats fresh and I don’t want to depend on human browsing Piwik to have stuff up-to-date.


(Matthieu Aubry) #4

I have not heard before that the core:archive would not process all reports. It should. Can you somehow reproduce this problem?

(Chris) #5

Is maybe this the reason for these incorrect stats:


Thanks for the pointer Chris but I had less popular downloads (2 or 3 downloads) that showed up but not those mention at the begining of this thread with 19 and 23 downloads.

Since it was files for a conference, the importance of this fade out but I will keep it mind this thread if I ever encounter the problem.